Revenue collection from the consumer could be in the form of cash/cheque or other modes. Collected cheques are accounted and deposited on a daily basis and details of submission are provided. Reconciliation of the checks is also performed and corresponding reports are generated. The metering and billing data is uploaded to the central server using broadband connective such as Internet and even with a dial up connectivity to the central server.
Our Consumer Analysis Tool provides a visual presentation of the revenue reconciliation and other MIS reports.
About Consumer Analysis Tool (part of EBAS Suite):
- The tool enables the DISCOMS to better target and realize the financial value
- underlying the process inefficiencies related to collection of arrears
- The tool analyses customer data to identify irregularities in consumption, billing and collections. The tool throws up trends/ anomalies to enable further action
- The reports generated include:
- Abnormal consumption
- Non-functional/ abnormal meters
- Inaccurate billing
- Non-collection of dues
- Revenue leakages due to continued supply to defaulting customers/ unbilled consumption
- Inaccurate declaration of tariff categories
- Multiple connections
- Under-declared load details
- Fictitious/ ghost consumers
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