Developments in technology have eroded some of the natural monopoly aspects of traditional public utilities. For instance, electricity generation, electricity retailing, telecommunication and postal services have become competitive in some countries and the trend towards liberalization, deregulation and privatization of public utilities is growing, but the network infrastructure used to distribute most utility products and services has remained largely monopolistic.
Public utilities can be privately owned or publicly owned. Publicly owned utilities include cooperative and municipal utilities. Cooperative utilities are owned by the customers they serve. They are usually found in rural areas. Private utilities, also called investor owned utilities, are owned by investors.
Technology along with the growing importance for increased revenue realization, are playing the roles of a catalyst for precipitating reforms in the Utilities domain.
CS has been operating and innovating in the area of Revenue realization and Technical inclusion in the Utilities field for the last 24 years.
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